Introduction
At Cloud Health Manager, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, software platform, or related professional services. By using our platform, you acknowledge and agree to the practices described in this policy.
Information We Collect
We only collect information required to deliver reliable, secure, and compliant healthcare technology services. This may include:
- Name, email address, and contact details
- Practice or organization name and professional role
- Appointment, billing, and payment information
- Eligibility, claims, or patient intake data entered by authorized users
- Communication details shared via contact forms, support tickets, or emails
- Technical information such as IP address, device type, and browser analytics (via cookies)
All data is collected lawfully and used solely for legitimate business, operational, and regulatory purposes.
How We Use Your Information
We use your information to ensure a secure and efficient experience across our platform. This includes:
- Providing access to the Cloud Health Manager platform and services
- Managing scheduling, billing, payments, and related workflows
- Sending important updates, statements, or account notifications
- Improving product features, security, and performance
- Preventing unauthorized access and fraudulent activity
- Sharing product updates, educational content, or insights (only with your consent)
We do not sell, rent, or share your information for unrelated marketing or third-party advertising.
Data Protection & Security
Cloud Health Manager follows industry-leading administrative, technical, and physical safeguards to protect your data. These include:
- HIPAA-aware security controls and audit logging
- SSL/TLS encryption for data transmission
- Role-based access and user authentication
- Secure data hosting and storage environments
- Regular vulnerability scans and compliance reviews
All sensitive information — including patient and payment data — is encrypted and handled according to HIPAA, PCI DSS, and applicable data protection laws.
Third-Party Access
We may work with trusted third-party providers to support platform operations — such as hosting, analytics, payment gateways, or email communication tools.
These partners are bound by confidentiality agreements and comply with global data protection regulations.
MedSpa Software does not share, sell, or disclose your data to unrelated third parties.
Cookies & Tracking
Our website uses cookies to enhance user experience, analyze site performance, and personalize content. Cookies are small text files stored on your device. You can adjust your browser settings to disable or delete cookies; however, certain site features may not function properly if cookies are blocked.
Policy Updates
We may update this Privacy Policy periodically to reflect platform improvements, regulatory changes, or security enhancements. The latest version will always be available on our website. Continued use of the Cloud Health Manager platform indicates your acceptance of any updates.
Your Rights
You have the right to:
- Access and request a copy of your personal data
- Correct or update inaccurate information
- Request deletion of your data, subject to legal requirements
- Withdraw consent for marketing or non-essential communications
To exercise these rights, please contact us using the information below. We will respond in accordance with applicable data protection and healthcare privacy laws.
Contact Information
For privacy inquiries, data requests, or questions about this policy, please contact:
Cloud Health Manager
Email: [email protected]